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In the event that the Client needs to cancel a scheduled cleaning appointment, twenty-four (24) hours notice to Diane’s Creative Home Solutions, LLC is required. Notice may be given by email, SMS (text), or phone. Should the Client fail to give twenty-four (24) hours notice on more than one (1) occasion, the Client must pay 50% for the canceled cleaning first offense and 100% of the fee for canceled cleanings thereafter. Canceling more than three (3) consecutive cleanings or more than seven (7) total scheduled cleanings, without prior approval of Diane’s Creative Home Solutions, LLC , will be deemed a material breach and allow Diane’s Creative Home Solutions, LLC to cancel the contract and/or pricing agreement or to seek legal remedies.
In the event that Diane’s Creative Home Solutions, LLC needs to cancel a scheduled cleaning appointment 24 hours notice will be given to the client. If Diane’s Creative Home Solutions, LLC fails to give 24-hour notice, client will be offered one free cleaning.